Shipping & Returns

Shipping Information

At MAIK Furniture Shop, we are committed to delivering your purchases in a timely and efficient manner. Below are the details of our shipping options and timelines:

  • Standard Shipping: We use DHL or FedEx for standard shipping. The shipping fee is $12.95, and your order will be delivered within 10-15 business days after shipment.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. Delivery time is 15-25 business days after shipment.

Please note that order processing takes 1-2 business days before your item is shipped.

Returns & Exchanges

We want you to be completely satisfied with your purchase from MAIK Furniture Shop. If for any reason you are not satisfied, we offer a hassle-free returns and exchanges policy within 15 days of receiving your order.

Eligibility for Returns & Exchanges

To be eligible for a return or exchange, the item must be in its original condition, unused, and in the original packaging. Please note that the following items are non-returnable:

  • Custom-made or personalized items
  • Items marked as final sale

Return & Exchange Process

  1. Contact Us: To initiate a return or exchange, please contact our customer service team at [email protected] within 15 days of receiving your order. Provide your order number and details about the product you would like to return or exchange.
  2. Return Authorization: Once your request is approved, you will receive a Return Authorization Number (RAN) and instructions on how to return the item.
  3. Packaging: Securely pack the item in its original packaging, including all accessories and documentation. Attach the RAN to the outside of the package.
  4. Shipping: Ship the item back to us using a trackable shipping method. The return shipping cost is the responsibility of the customer, unless the return is due to a defect or error on our part.
  5. Inspection: Once we receive the returned item, it will be inspected to ensure it meets our return criteria.
  6. Refund or Exchange: Upon approval, we will process your refund or exchange. Refunds will be issued to the original payment method, and exchanges will be shipped to you as soon as possible.

Refund Timeline

Refunds are typically processed within 5-7 business days after we receive and inspect the returned item. The refund will be credited to your original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund.

Exchange Timeline

Exchanges are processed as soon as we receive and inspect the returned item. The replacement item will be shipped to you using the same shipping method as your original order. You will receive a confirmation email with tracking information once the exchange is shipped.

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us at:

Thank you for shopping with MAIK Furniture Shop. We appreciate your business and are here to ensure you have a positive shopping experience.